Hadley Cycles Giant Newcastle — Bicycle Store in Lambton

Reviews of Hadley Cycles Giant Newcastle

• Tyler

  Added 2016.09.18

  The type of customer service you would expect to receive if you were a convicted rapist serving a life sentence.
• Antonio

  Added 2016.06.10

  We have purchased all of our bikes at Hadley's, but will never be shopping there again on principle.
• Christopher

  Added 2016.05.27

  You can take your over priced, corner cutting bike shop and shove it.
• Emma

  Added 2016.04.08

  DO NOT buy a bike, or even consider getting your pride and joy serviced by these clowns.
• Adam

  Added 2015.12.25

  I purchased a bike from them under a year ago and unfortunately the front quick release axel sheared and I had to take it back. No dramas, as the parts are covered under warranty. I brought the broken part in along with the receipt.
• Ashton

  Added 2015.12.21

  Absolutely appalled at the customer service we just receieved at Hadley's Cycles Broadmeadow. Phoned ahead to ask of they had Beto baby seats in stock and asked if we could sit our sons in one to try for size before we buy, and was advised yes they do and that wouldn't be a problem at all.
• Logan

  Added 2015.12.16

  Staff are always lovely and go above and beyond to make sure you find the perfect bike. I wouldn't go anywhere else.
• Ashton

  Added 2015.09.10

  I have just ordered my 3rd bike from this store which resulted from me taking the test model home for 2 days and loving the bike. Great to be able to have access to such an extensive range of mtb test bikes to really help make your mind up which bike is right for you. And at no cost (just a fully refundable deposit required). Staff are always helpful, friendly and knowledgeable. Great bike shop to deal with.
• Ryan

  Added 2015.05.04

  I never write reviews, but have walked away this morning utterly furious at the conflicting advice and shameful in store customer service we received.
• Patrick

  Added 2014.12.24

  Great bikes , dear prices but thats what online is for
• Luke

  Added 2014.03.18

  The conversation continued along with the narrow minded managed informing me that he had '50 years experience in the business' and he knew better. Its such a shame that 'experience' doesn't go very far to compliment COMMON SENSE!
• Jack

  Added 2014.01.20

  He provided irrelevant excuses about the store being unorganised due to recent rennovations. If you are not ready to provide quality customer service and adequate stock levels, then DO NOT REOPEN until you are!
• Sean

  Added 2013.12.28

  This in no way to treat people in life, let alone customers who have purchased a $5000 bike from you.
• Julian

  Added 2013.11.30

  Do everyone in Newcastle a favour and close your shop.
• Robert

  Added 2013.10.11

  As soon as the floor manager found out that I was trying to claim a part under warranty they made my life as difficult as possible. He insisted that I travel back home to bring in my bike so it could be photographed, knowing that I lived and hour and half away. Furthermore he stated that once the new part arrived I would again have to bring my bike into the store to have the quick release axle fitted by his staff. I told him that this was impractical and not required; as all I was going to do was again take out the quick release axle to fit the bike into my car?!
• Cameron

  Added 2013.08.26

  Packed our 2 babies into the car and drove to store, only to be met with a unknowledgeable staff member who seemed to have no clue about the seats and fumbled his way around the box looking for answers to our questions. He also advised that he would not open the box for us to try the seat on for size before we purchased!